Showing posts with label shades. Show all posts
Showing posts with label shades. Show all posts

Thursday, March 22, 2012

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Liberty Sport Biker Sunglasses


Liberty Sport Biker Sunglasses Review

Marci over at Liberty Sport sent me over a pair of BikerSunglasses to ride with and evaluate. When the package arrived I opened it up and inspected everything and it was quite a package. Included were a pair Bikers Sunglasses, a Liberty Sport Eyeglass Case for the glasses, a Liberty Sport Strap, a F8 Cleaning cloth, a pair of MagTraxion™ Magnetic Dry Eye Eyecups with a storage pouch, and of course, instructions. All these items made this a complete package and a great value for the price. You can even get the lenses in prescription if you need them.

Here is the Information from their website:

8-base wrap around lens curvature delivers excellent peripheral field of vision.  
Raised eyerim back lip provides additional lens retention.  
Head hugging, flexible temple design fits comfortably under most helmet designs.  
Plano frame comes with Liberty Sport Ultimate Driver or Ultimate Outdoor polycarbonate premium performance sun lenses:  
Passes all Global Driving Standards.
Hard Coat Premium Scratch Coating.
100% UVA & UVB Protection.
Comes with semi-rigid case & adjustable strap.  

When inspecting all of the items the first thing that hit me was how good the quality of everything was.  The glass frames themselves, felt strong and durable, even at the hinge area. The strap was strong and had a unique proprietary way to attach to the frames.

I believe the lenses supplied were the Ultimate Outdoor Polycarbonate.

From their website:

Designed to accommodate the visual needs of the outdoor enthusiast. Lens is extremely useful in forested and offroad environments when faced with variable light conditions, providing low light contrast and good bright light protection.
Amber lens with bronze flash mirror coating.

The lenses were crystal clear, accept for the tint. They seemed to brighten things up a little like blue blockers or yellow shooting lenses. For riding in the bright Texas sun I would prefer a much darker lens choice. The way that they wrapped around, they provided a pretty good field of view, though not as good as frameless ones like my Oakley’s.  However, with the MagTraxion™ Magnetic Dry Eye Eyecups, they provided much more protection when riding on windy days.

Here is some information from their website about the MagTraxion™ Magnetic Dry Eye Eyecups:

Eyecups made from soft, hypoallergenic rubber.   
Eyecups conform to the outside curvature of the eye to trap humidity and block moisture-sapping wind.  
Removable eyecups provide maximum peripheral coverage.   
Magnetic eyecups secure easily to frame using MagTraxion™ technology.   
Converts fashionable sunglasses into soothing, dryness-blocking eyewear in seconds-it's like getting two frames for the price of one!   
Comes in a pair.    


 I rode with the Liberty Sport Biker Sunglasses for a couple of months this summer and the view and protection was excellent.  The fit for me was a little bit small with the frames coming under my eyebrows, which I did not care for. I rode with them along with my half helmet and there was no interference at all. They stayed in place real well and I did not even have to use the adjustable strap.
   
The case was a black, semi rigid and made of nylon. Though a little bulky, the case provided plenty of protection but not as much as a hard case would have. Clean up of the lenses was a snap with the supplied cleaning cloth. 

After I rode with them for a while I turned them over to my son Jake to ride with them and provide feedback. As much as I liked them, He liked them even more and fell in love with them. I believe they fit his face better than they did mine. He has been using them now for several months and everything he has said about them is positive.

I would have to say that the value and quality that the Liberty Sport Biker Sunglasses provide makes them a great choice for anyone looking for a good set of riding sunglasses.

Ride on,
Torch

Friday, May 29, 2009

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Memphis Shades Phenomenal Customer Service


Memphis Shades Phenomenal Customer Service

Mediocre service is easy to find these days and poor service is all too common. I work in the customer service industry and I know. I am very aware of customer service and I recognize good service when I see it and I don’t mind bragging about or tipping well, when I receive it. This is a story about phenomenal customer service.

So, there I was in the fast lane, heading home at warp 8 a month or so ago, when I notice my Memphis Shades windshield is vibrating a lot. Well, it was windier out than the campfire scene in Blazing Saddles anyway. Then I noticed the left side of the windshield appears to be flapping more than the right side. Now I’m starting to get concerned and wondering if something is wrong.

I get to my exit and stop for the light. Yes, I actually do stop on occasion. I reached up with my clutch hand, the one on my left for you non motorcyclists, and grabbed the left side of the Memphis Shades windshield and pushed and pulled on it. The whole left side was loose. I decided I would investigate further when I got home, hoping it had just come loose.

I rode into the driveway, dismounted, and inspected the windshield and how it mounted to the bike. As it turns out, the left side upper hardware that mounts the windshield to the bracket on the bike is completely missing. I torqued the remaining hardware noting ironically the use of ASE Hex head screws on my metric bike. So, I headed inside to see if I could locate some replacement hardware online.

I went straight for the Memphis Shades website. I looked up the model I had and found the hardware kit including a picture. Next, I fired off an email to Customer Service explaining my predicament. I told them of the fact that I bought the bike used with the windshield already on the bike. I informed them I was willing to purchase the missing hardware if they could direct me in the right direction. I included all the part numbers and the diagram from their website. After all, it was negligence on my part that caused it to be missing any way. Now I waited for a response.

The next day I had my email answer from Mary in Customer Service, who stated simply, “ok i will get these out.” Three days later a package arrived in the mail from Memphis Shades. I opened it and to my surprise there was two of everything I needed to repair my windshield. I also did not find any billing information, even for the shipping. I went immediately to the garage and installed the missing spacer, nut and bolt. Everything worked flawlessly and Mistress was complete once again with her Memphis Shades windshield nice and tight.

I went back inside and fired off another email to Mary at Memphis Shades Customer Service letting her know I had received the package and asked how much money I owed them. She replied back the next day to the email, “Hi Torch, you dont owe me anything. Thanks, Mary.” I was shocked, literally. Memphis Shades had just knocked my socks off with jaw dropping, eyebrow raising customer service. I was indeed wowed. It is rare that you come across that kind of customer service anywhere, anyplace, any time.

This post is to say thanks to Mary in Customer Service and to Memphis Shades for making such a fine product and going over and above in standing behind their product and in helping someone out even when they did not have too because it definitely was not a product issue.

Ride on,
Torch

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